Ordering Policies:
Phone Orders
Call Monday—Friday 8 a.m.—5:00 p.m.
In Jacksonville Call
904-743-3000 or Fax 904-743-3969 | For Gainesville Call 352-375-0661
Toll Free:
Call 888-299-8611
Credit Cards
Caudill Supply gladly accepts Visa, Master Card, Discover, and check cards with the Visa or Master card logo. $20 miniumum.
Billing Procedure
We will provide you with a priced invoice upon delivery or we can mail or fax one to you if you would prefer. Just let us know.
Same Day Delivery on orders placed before noon within our normal delivery area. Orders must be over $50.00.
Terms of Sale
Net 30 days from date of invoice. All accounts are payable to Caudill Supply, Inc. Checks should be mailed to
5571 Los Santos Way
Jacksonville, FL 32211
Backorder Policy
We will do everything possible to completely fill your order. In the event we are out of stock we will backorder the item and ship it to you when we receive it in our warehouse. Please inform us if you do not accept backorders.
Return Policy: See below
Return Policy
We are happy to accept returned items within 10 days from billing. All electrical items are non-refundable. All special ordered items are non-refundable unless otherwise stated.
- All returns must be in the original packaging and must be in unused condition.
- Seller makes no warranty against patent or latent defects in material, workmanship or capacity of property, nor warrants that the property will fit the requirements of any rule, specifications or contract which provides for specific equipment or special methods. Seller will make a good faith effort for prompt correction or adjustment with respect to any product which proves to be defective within any manufactures warranty.
- All returns and credits must be requested within (10) ten days from delivery, otherwise all sales will become final.
- “Special Orders” items cannot be returned.